Verizon FIOS and Garage Door Openers
Huh? What’s the connection you say? It seems some of the ONT frequencies match some garage door opener’s remote frequencies and people have had their doors mysteriously stop working after the Verizon FIOS guy left. Here’s one story:
WE had FiOs installed a couple weeks ago and I just *LOVE* it but on the same day that we had the install, our garage door remotes didn’t work as well opening our door. Today when I got home it wouldn’t open it at all! My husband insisted I call Verizon and I felt like such a fool calling because I just knew FiOS had nothing to do with our problem and right when I was telling the tech guy “Well you’re gonna think I’m crazy but………” and he said Ahhhhhhhhh they didn’t think it was their problem either until more and more people will current installs starting reporting the same problem. Soooooooooo, now I have to eat crow and tell my husband he was right! LOL
They are coming out tomorrow to put shield and/or padding around the ONT to stop the interference. Just thought I would post it here in case someone else thinks they’re crazy too!
Well it turns out that the tech that said the ONT needed shielding and or padding was incorrect. The problem was that in some cases the brand and model of the garage door unit is on the same frequency as the ONT and BB so once he replaced the panel everything was back to normal working conditions. The installer however did not believe us at first that the problem was be causing by Verizon and thought it was just something else and the tech that told us that was nutz! It’s not until we kept insisting and did a little test by trying to open the garage door from the remote with the ONT plugged in (which the remote did not work) and then unplugging the ONT and VOILA! The garage door opener worked fine! He was stumped and it’s not until he called the *GURU* of all Southern Calif. and found out that there indeed has been a rash of complaints on this very matter did he believe us and install a new board as reccommended by the Guru. If it were not for the test we did before his eyes and our continued insistence, I don’t think this installer would have done anything or called the guru. Sometimes it does pay to be stubborn. lol